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Our TEAM

At Andy by Anderson Hay we believe there’s nothing more rewarding than helping our customers nourish & care for their rabbits, guinea pigs and other small pets with the best that nature has to offer. We’re changing the way people feed their pets and we need a big thinkers and hard workers to join our team.

Here at Andy, we believe that work should be fun, challenging and should always provide opportunities for personal growth and a career path. We work hard, but we also believe work / life balance is so important. We are a small, tight-knit team that cares about each other, laughs often and we all pitch in to get the work done.

We're a start-up business with support and lots of passion from the larger team at our sister company, Anderson Hay & Grain (the largest hay exporter in the US!). We all share a common vision and goal to provide the absolute best to small pet owners across the country.

Sound interesting? Check out our open job positions below. If we don't currently have any open positions you can still contact us. We're a growing team and we'd love to hear from you!

OPEN POSITIONS

ECOMMERCE MANAGER (REMOTE)

We are looking for an experienced Ecommerce Manager to help us grow and manage the day-to-day ecommerce activities of Andy, a new direct-to-consumer brand, including our Amazon marketplace, Shopify website, and overseeing customer service for all platforms. As an Ecommerce Manager, you will create processes and implement strategies that make online transactions possible while progressively increasing ecommerce sales. This position reports to the Director of Ecommerce. In this role, you will organize, develop, and execute ecommerce activities, including:

  • Oversee the day-to-day ecommerce operations, including customer service, website updates, pricing and promotions, maintenance, and reporting on performance.
  • Be the internal expert on all distribution channels including our 3PL, Amazon, Walmart and Chewy.
  • In-depth analysis and reporting for inventory planning, freight costs and identifying opportunities for efficiencies.
  • Responsible for monitoring inventory levels and managing shipments to Amazon and our 3PL to keep products in stock.
  • Recommend and establish new channels of distribution, including international markets.
  • Develop and implement customer service strategies to ensure that we have happy & loyal customers.
  • Timely response and resolution of customer service inquiries.
  • Work internally with marketing, new product development and production teams to develop and launch new products and campaigns.
  • Stay current on ecommerce strategies and make recommendations on new ecommerce revenue streams.

QUALIFICATIONS:

  • 8+ years of ecommerce experience.
  • Amazon experience is a must-have for this position.
  • Possess a strong knowledge of the ecommerce space including competitive strategies, marketing strategies, product launches, consumer research, usability best practices, and industry trends.
  • Comprehensive understanding of SEO best practices, pricing policies and inventory management.
  • Demonstrated understanding of web technologies, browsers, analytics, reporting and content management systems and processes.
  • Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities and show constant entrepreneurial initiative.
  • Experience working in a remote environment.
  • Strong project management & communication skills.
  • Strong analytical skills to guide business strategy decisions.
  • Must be able to multi-task, prioritize and successfully meet several deadlines at once while maintaining attention to detail.

This is a remote position in the Pacific Northwest with required travel to our Ellensburg, WA office.

Interested? Apply now

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